A) Select the pump carefully so it lasts for a long time and offers optimal performance
An investment in a high-quality pump pays for itself through reliable operations
A system is only as strong as its weakest link. Therefore, when selecting a pump, you should never compromise quality for the sake of price. Even a short downtime caused by a faulty pump works out more expensive than a higher initial investment in a high-quality pump.
Don’t choose a pump that is slightly too large or too small
When you contact a supplier to request an offer, always make sure to provide accurate technical requirements and nominal values. If you give a too high flow, just to be on the safe side, the pump’s operating point won’t be optimal. In the worst case, the pump may not last longer than a few months.
A correctly dimensioned, high-quality industrial pump will last up to several decades.
Careful definition of the pump’s technical specifications speeds up its lead time
If you provide all the necessary – and accurate – information and values with your offer request, the supplier won’t need to contact you for further information or clarifications. The supplier is then able to make an offer rapidly and determine which pump offers a suitable, long-term solution for your application.
B) Procure your pump from a high-quality supplier – this guarantees that the solution meets your needs
An experienced seller has in-depth knowledge of pumps and industrial processes
A skilled pump seller sees the needs behind the technical specifications. Masino’s sales staff have extensive experience of pumps. We know our industrial customers’ business operations and industrial processes. An experienced professional can recommend a pump that is cost-efficient and durable, meets the technical requirements, functions appropriately and offers optimal performance.
‘With our extensive experience of pumps, Masino’s sales staff have in-depth knowledge of our industrial customers’ business operations and industrial processes.’
– Michael Türtscher, Sales Manager, Masino Oy Pumps
When a supplier focuses on a few brands, its sales staff know all the products inside-out
Representing a few, carefully chosen brands is typically a strength for a pump supplier. This way, the sales staff know each product well, which enables them to recommend the best possible pump for your application. All the manufacturers are selected after careful consideration on the basis of quality and with a long-term partnership in mind. Therefore, you can rely on the quality and durability of the products.
A strong relationship with the manufacturer manifests as excellent customer service
When a pump supplier represents a few carefully selected brands, its sales staff have time and resources to foster a close personal relationship with the manufacturers. As a result, the sales team has up-to-date information on the manufacturers’ product development and new products, which ensures that you always have access to the best solutions.
‘We have forged such close relationships with the manufacturers that we can take you to the plant to inspect production operations and product quality.’
– Michael Türtscher, Sales Manager, Masino Oy Pumps
C) Take the pump’s lifecycle management into account at the procurement stage
Purchase a spare pump to ensure efficient operations in the event of a flaw
If you are planning to buy a pump for a new production plant or system, you should also consider investing in a spare pump. A spare pump helps you avoid downtime not only if the main pump suffers a flaw but also during scheduled maintenance, as long as it is not used continuously to increase efficiency in production. Production downtime works out to be more expensive than investing in a spare pump.
Skilled assistance during commissioning ensures success at this critical stage
Commissioning is a critical stage in a pump’s lifecycle. Poorly executed commissioning may lead to a flaw in the pump within seconds. When you buy your pumps from Masino, you can request that our professionals commission. We ensure that your pump is aligned correctly and filled before it is started. We have broad experience with pumps and the behaviour of materials. Thanks to this strong expertise, we know how heat affects the pipes at the start of the pump’s operations and we can anticipate the changes this causes to the pipes.
Make sure that the supplier offers maintenance services and spare parts
The pump supplier knows the pump’s functioning and lifecycle inside out and can also offer a skilled service provider as a maintenance partner. Masino’s professionals prepare detailed documents on maintenance work, enabling you to monitor the need for maintenance and to avoid unanticipated downtime. We only replace parts when it is necessary. This reduces maintenance costs.